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Cookie Policy

Arnold Podiatry and Foot Health Clinic


Effective Date: 19/02/2026
Website: arnoldfootclinic.co.uk

This Cookie Policy explains how Arnold Podiatry and Foot Health Clinic ("we", "us", "our") uses cookies and similar technologies on our website.

This policy should be read alongside our Privacy Policy.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve user experience, and provide information to the website owner.

Cookies may be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – stored on your device for a set period

2. How We Use Cookies

Our website is hosted by Wix.com Ltd, which uses cookies to ensure proper website functionality and security.

We use cookies for:

  • Essential website functionality

  • Online booking systems (Wix Bookings & Fresha)

  • Payment processing

  • Security and fraud prevention

  • Website analytics

  • Performance monitoring

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be switched off.

They are used for:

  • Secure login and booking sessions

  • Processing online bookings

  • Processing deposits and payments

  • Fraud prevention and security

  • Load balancing

Without these cookies, core website functions (such as booking appointments or making payments) will not work.

B. Functional Cookies

These cookies allow the website to remember choices you make, such as:

  • Booking preferences

  • Form entries

  • Language or regional settings

C. Analytics & Performance Cookies

We may use analytics tools provided by Wix to understand:

  • How visitors use our website

  • Which pages are visited

  • How long users stay on the site

  • Website performance data

This information is anonymised and used to improve our website and services.

D. Third-Party Cookies

Because we use third-party systems, additional cookies may be placed by:

  • Wix.com (website hosting & bookings)

  • Fresha (appointment management system)

  • Payment providers (such as Wix Payments, Stripe, Apple Pay or similar processors)

These providers may collect technical information necessary to process bookings and payments securely.

We do not control third-party cookies directly. Please refer to their individual privacy policies for further information.

4. Legal Basis for Using Cookies

Under PECR and UK GDPR:

  • Strictly necessary cookies do not require consent.

  • Analytics and non-essential cookies require your consent before being placed on your device.

When you visit our website, you will be presented with a cookie banner allowing you to accept or manage your preferences.

5. Managing Cookies

You can manage or withdraw your cookie consent at any time by:

  • Using the cookie banner settings on our website

  • Adjusting your browser settings to block or delete cookies

Please note that disabling essential cookies may affect website functionality, including online booking and payments.

6. How Long Cookies Are Stored

Cookies remain on your device for varying periods depending on their purpose:

  • Session cookies expire when you close your browser

  • Persistent cookies remain for a defined period unless deleted manually

Specific durations are determined by Wix and third-party providers.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date.

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