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Cookie Policy

Arnold Podiatry and Foot Health Clinic


Effective Date: 19/02/2026
Website: arnoldfootclinic.co.uk

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This Cookie Policy explains how Arnold Podiatry and Foot Health Clinic ("we", "us", "our") uses cookies and similar technologies on our website.

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This policy should be read alongside our Privacy Policy.

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We comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

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1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve user experience, and provide information to the website owner.

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Cookies may be:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – stored on your device for a set period

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2. How We Use Cookies

Our website is hosted by Wix.com Ltd, which uses cookies to ensure proper website functionality and security.

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We use cookies for:

  • Essential website functionality

  • Online booking systems (Wix Bookings & Fresha)

  • Payment processing

  • Security and fraud prevention

  • Website analytics

  • Performance monitoring

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3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be switched off.

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They are used for:

  • Secure login and booking sessions

  • Processing online bookings

  • Processing deposits and payments

  • Fraud prevention and security

  • Load balancing

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Without these cookies, core website functions (such as booking appointments or making payments) will not work.

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B. Functional Cookies

These cookies allow the website to remember choices you make, such as:

  • Booking preferences

  • Form entries

  • Language or regional settings

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C. Analytics & Performance Cookies

We may use analytics tools provided by Wix to understand:

  • How visitors use our website

  • Which pages are visited

  • How long users stay on the site

  • Website performance data

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This information is anonymised and used to improve our website and services.

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D. Third-Party Cookies

Because we use third-party systems, additional cookies may be placed by:

  • Wix.com (website hosting & bookings)

  • Fresha (appointment management system)

  • Payment providers (such as Wix Payments, Stripe, Apple Pay or similar processors)

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These providers may collect technical information necessary to process bookings and payments securely.

We do not control third-party cookies directly. Please refer to their individual privacy policies for further information.

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4. Legal Basis for Using Cookies

Under PECR and UK GDPR:

  • Strictly necessary cookies do not require consent.

  • Analytics and non-essential cookies require your consent before being placed on your device.

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When you visit our website, you will be presented with a cookie banner allowing you to accept or manage your preferences.

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5. Managing Cookies

You can manage or withdraw your cookie consent at any time by:

  • Using the cookie banner settings on our website

  • Adjusting your browser settings to block or delete cookies

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Please note that disabling essential cookies may affect website functionality, including online booking and payments.

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6. How Long Cookies Are Stored

Cookies remain on your device for varying periods depending on their purpose:

  • Session cookies expire when you close your browser

  • Persistent cookies remain for a defined period unless deleted manually

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Specific durations are determined by Wix and third-party providers.

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7. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date.

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